Terms and Conditions

Summary of Terms and Conditions

1. Scope
2. contracting party
3. Offer and Conclusion
4. Withdrawal
4a. Return costs when exercising the right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
For more information
Ordering
Treaty text< /p>

Terms of Service

(The following terms also include legal information about your rights under the rules on distance contracts and electronic commerce.)

1. Scope

All deliveries of DOKU GmbH to consumer (§ 13 BGB), these Terms and Conditions (GTC).

Consumer means any natural person who enters into a transaction for a purpose that can be attributed neither commercial nor their independent vocational activity.

2. Contracting party

The purchase comes with:

DOKU GmbH Textile Software, Zweigstr9A, 82266 Inning am Ammersee, Registration Court Munich HRB106377, UstIdNr: DE142396673 .. You can contact our customer service for questions and complaints on weekdays 9:00 to 17:00 at the telephone number +49 8143 9926691 or by e-mail at contact@proknit.de.

3. Offer and Conclusion

3.1 The presentation of products in the online shop is not a legally binding offer, but a call to order represents errors.

3.2 By clicking on the [Buy], enter a binding order for the items listed on the order page. The sales contract is concluded when we accept your order with an order confirmation by e-mail accept immediately after receiving your order.

4. Withdrawal

 

4.1 Consumers have a fourteen day return policy..
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Conditions

Withdrawal

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, email) or - revoked by returning the item - if the goods before the deadline expires. The period begins upon receipt of this notification in writing, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

DOKU GmbH, Zweigstr 9A, 82266 Inning am Ammersee

u / o contact@proknit.de

Consequences

In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest). Can you give us the performance received and benefits (eg benefits) do not or partially refund or only in deteriorated condition or issue, you will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, as it is possible and common in a shop. Transportable items are to be returned at our risk. You have to bear the cost of return. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.

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The right does not apply to distance contracts
- The supply of goods that are produced according to customer specifications or
- Clearly tailored to personal needs or
- The supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer or downloaded

End of withdrawal

4a. Return costs when exercising the right of withdrawal

Exercise your legal right of withdrawal (see cancellation policy), you have to pay the regular costs of the return.

5. Prices and shipping costs

5.1 The listed on the product pages do not contain VAT.

5.2 Information about additional shipping costs can be found in the shipment costs.

6. Delivery

6.1 All orders placed with the DHL.

6.2 Information about delivery times can be found on the product page.

7. Payment

7.1 Payment may be made by PAYPAL.

7.2 A right to set off is available only if your claims are legally established in court or are undisputed or acknowledged in writing by us.

7.3 You may only withhold payment if the claims from the same contractual relationship.

8. Retention of title

Until full payment the goods remain our property.

For more information

Ordering

If you have found a product, you can set this binding only after registration by clicking on the [Add to basket] to the basket. The contents of the basket at any time by clicking the button [Display shopping basket] no obligation to purchase. The products at any time by clicking the button [Trash] remove from cart. If you want to buy the products in your cart, click the button [Check out]. Please make sure to enter your data. The mandatory fields are marked with *. Registration is required. Your data is encrypted. After entering your information and choice of payment can be accessed via the button [To checking of order] to the order page where you can check your entries again. By clicking the button [Place order] to complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, for example To corrections.

Treaty text

The contract will be stored on our internal systems. The terms and conditions can be viewed at any time on this page. Unless you have created an account, you can access your account information at any time under 'Welcome back'. The order data [and Conditions] are sent to you by e-mail. After completing the purchase of the contract for security is no longer accessible via the Internet.